Description

Join Airbnb's Offline Design team to craft high-quality travel experiences for guests. You'll create playbooks, prototype new product formats, and partner cross-functionally to define quality standards at scale. This role impacts multiple products and ensures consistency across global offerings.

Requirements

• 12+ years of creative direction, physical experience design, editorial design, and/or service design.
• Proven track record of working at agencies and/or in-house.
• Strong discernment in taste and cultural sensibilities to design for various audiences.
• Able to articulate what 'great' looks like and how to reach standards.
• Ability to drive execution across teams in a fast-paced environment as an individual contributor.
• Strong communication skills; flexible to coordinate across time zones.
• Ability to imagine and design for various audience types at global scale.
• Entrepreneurial skillset: taking ideas to reality and leading through dynamic environments.
• Cross-cultural fluency with life experience in different cultures.
• Ability to travel as needed to test the product.

Responsibilities

• Create playbooks defining best practices for various formats to uphold quality at scale.
• Hold high standard of quality and articulate criteria and reasoning.
• Design and prototype new categories of products to test hypotheses.
• Partner with host community team to create learning journeys for hosts.
• Train internal teams on using the work to design impactful experiences.
• Partner with cross-functional teams to test strategies aligning with multiple goals.
• Share creative direction and feedback collaboratively with internal and external partners.
• Be comfortable with ambiguity and changing business goals.
• Foster an environment of curiosity and openness.