💼 About This Role

You'll lead the global renewals organization to drive customer retention and recurring revenue growth. Your core impact is overseeing the renewal lifecycle across functions to ensure operational excellence and value realization for customers. This highly visible role offers a chance to scale renewal processes and improve predictability.

🎯 What You'll Do

• Define and execute a global renewals strategy
• Build scalable renewal processes to increase efficiency
• Lead a high-performing global renewals team
• Manage annual and multi-year contract renewals

📋 Requirements

• 7-9 years experience in SaaS renewals or revenue operations
• Proven ability leading high-volume renewal operations
• Experience managing globally distributed teams
• Strong analytical skills for forecasting renewal portfolios

✨ Nice to Have

• Experience with CRM tools and automation
• Process design expertise

🎁 Benefits & Perks

• 💻 Flexible remote work options
• 📈 Professional development opportunities
• 🏅 Performance-based bonus
• 🏥 Health insurance and wellness programs
• 🌟 Inclusive workplace culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round with VP· 45 min