1d ago
Strategic Enterprise Success Manager
Bulgaria
โจ $75k-$115k / yearest.
full-timesenior Remotesoftware
๐ผ About This Role
You'll manage a portfolio of enterprise clients, driving adoption and retention across advanced digital solutions. You'll act as a trusted advisor to executive stakeholders, aligning business goals with measurable outcomes. This role combines customer success and commercial strategy in a fast-evolving tech landscape.
๐ฏ What You'll Do
- Manage portfolio of enterprise clients from onboarding to renewal
- Build relationships with stakeholders including executive leadership
- Develop data-driven success plans aligned with client objectives
- Identify upsell and cross-sell opportunities with sales teams
๐ Requirements
- 5+ years in enterprise customer success or account management
- Proven ability to manage large, complex accounts
- C-level stakeholder engagement experience
- Fluency in French and English
โจ Nice to Have
- Additional European languages
- Experience with digital analytics and AI-driven tools
- Familiarity with modern data ecosystems
๐ Benefits & Perks
- ๐ต Competitive compensation with performance-based incentives
- ๐๏ธ Flexible work arrangements including remote options
- ๐ Stock options to share in company success
- ๐ Learning and development programs
- ๐ Global meetups and team events
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Panel interviewยท 60 min
๐ฉ Heads Up
- Vague company description (Jobgether partner)
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