🛠 Tech Stack

💼 About This Role

You'll support users' travel needs directly as part of Navan's Travel Experience team. You'll take ownership of customer satisfaction by resolving issues and collaborating with internal teams. This role allows you to impact daily operations and product development directly.

🎯 What You'll Do

• Provide travel support via chat, calls, and emails
• Maintain knowledge on suppliers, destinations, and systems
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the platform

📋 Requirements

• 5+ years as a Travel Consultant covering air, rail, and hotel bookings
• 3+ years with GDS (Sabre, Amadeus, or Galileo)
• Fluency in English and Spanish
• Experience in contact center or customer-facing roles

✨ Nice to Have

• Experience with Zendesk, Slack, Salesforce
• Flexibility for rotating shifts

🎁 Benefits & Perks

• 🏖️ Remote work from Portugal
• 💡 Impact on product development
• 📈 Growth opportunities at a fast-growing company