🛠 Tech Stack

💼 About This Role

You'll own the onboarding and activation of Ramp's self-service customers, driving efficient implementation at scale. Your work will directly shape how businesses move and manage billions in spend. Get in early to help build Ramp's Customer Success organization.

🎯 What You'll Do

• Become an expert in Ramp's integration and configuration options.
• Own micro-SMB and SMB accounts 1:1, ensuring full onboarding in 60 days.
• Partner with Product team to share customer feedback and pain points.
• Identify opportunities to automate and scale the onboarding process.

📋 Requirements

• 3+ years experience in sales, customer success, or product operations in B2B.
• Exceptional project management and time management skills.
• Proven track record meeting weekly or monthly KPIs.
• Experience owning a high volume book of business of 100+ customers.

✨ Nice to Have

• Experience with accounting software (Netsuite, QuickBooks, Xero, Sage) or CPA.
• Experience with financial services sales.
• Experience at a high-growth startup.

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 100% medical, dental & vision insurance coverage for you
• 💰 401k with employer match
• 👶 Parental Leave
• 🏠 Centralized home-office equipment ordering