🛠 Tech Stack

💼 About This Role

You'll join a global team providing outstanding technical support for Wiz's cloud security platform, troubleshooting customer issues and scaling support through automation. You'll own and solve technical problems using debugging, networking, and scripting. This role offers the chance to work with leading cloud technologies and make a significant impact at the fastest-growing startup.

🎯 What You'll Do

• Troubleshoot and solve customer technical issues
• Identify cases requiring escalation to product or engineering
• Design and implement automation solutions to scale support
• Participate in on-call rotation for after-hours and weekend coverage

📋 Requirements

• 5+ years of technical support or system administration experience
• 2+ years experience with Cloud technologies (Azure, AWS, GCP)
• 1+ years hands-on experience with production-grade Kubernetes
• Proficiency in reading or debugging code in Java, Python, Shell, JavaScript, or JSON

✨ Nice to Have

• Experience with DevOps technologies
• Familiarity with REST APIs or GraphQL
• Understanding of networking fundamentals

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 🏠 Home Office Setup reimbursement
• 📱 Monthly Connectivity reimbursement
• 💰 401(k) Retirement Savings Plan with employer match
• 🏖️ Flexible paid time off + 11 paid holidays

📨 Hiring Process

Application deadline is 04/28/2026.

🚩 Heads Up

• Suggests 5+ years experience but also 'must be comfortable working 9-6 PST' which may restrict location
• On-call rotation for after-hours, holiday, and weekend support