🛠 Tech Stack

💼 About This Role

You'll lead the design and execution of the entire collection strategy, optimizing processes to maximize returns while minimizing costs. You will manage a team of analysts and operational agents, owning the end-to-end process from early delinquency to external agencies. This high-impact role requires building strong connections with internal and external stakeholders to drive financial performance and asset quality.

🎯 What You'll Do

• Design and execute collection strategy using predictive dialers, 2-way SMS.
• Lead and develop a team of operational agents and analysts.
• Monitor performance through analysis and reporting to optimize ROI.
• Manage stakeholder collaboration with internal and external partners.

📋 Requirements

• 7+ years experience in credit and collections.
• Leadership experience managing teams.
• Analytical skills using data analysis and reporting tools.
• Degree in economics, finance, or quantitative field.

✨ Nice to Have

• Experience with fintech or high-growth scale-ups.
• Knowledge of regulatory requirements in European markets.

🎁 Benefits & Perks

• 💼 High impact role in a leading fintech.
• 🌍 Hybrid work in Barcelona.
• 📈 Professional growth opportunities in a scale-up.
• 🤝 Collaborative culture with ownership mindset.