17h ago
Call Center Representative
Walker Mill, MD
$60k-$60k / year
full-timeretail
๐ผ About This Role
You'll handle inbound calls and provide excellent customer service to warm leads, collaborating with sales teams to schedule home consultations. Your core impact is converting interested homeowners into quality appointments. This role offers consistent schedules and growth opportunities within a supportive team.
๐ฏ What You'll Do
- Answer inbound calls from warm leads
- Schedule free in-home consultations with sales team
- Coordinate communication between customers and sales reps
- Ensure quality appointments for sales representatives
๐ Requirements
- Prior experience in a call center role
- Excellent computer and phone skills
- Weekend availability required
- High energy and willingness to learn
โจ Nice to Have
- Remodeling or service knowledge
- Persuasive personality and positivity
๐ Benefits & Perks
- ๐ฐ Performance incentives
- ๐ฅ Medical, dental, and vision insurance
- ๐ Consistent schedules
- ๐ Professional growth opportunities
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2Hiring Manager Interviewยท 30 min
- 3Offerยท 1 day
0 0 0