3h ago

Principal Product Marketing Manager

New York Office
full-timeseniorArtificial Intelligence / Customer Experience

Description

You will lead go-to-market strategies for Parloa's AI customer experience platform, own the evolution of our market positioning, and support enterprise sales teams with compelling narratives and collateral. Your work will define how Global 2000 companies perceive and adopt agentic AI for customer service.

Requirements

  • 8+ years in Product Marketing or 10+ years in related roles (sales enablement, B2B marketing)
  • Proven track record of supporting enterprise sales teams with storytelling and executive-level deal support
  • Ability to capture audience attention in webinars, events, and training sessions
  • Strategic and tactical ambidexterity: craft narratives and create sales collateral

Responsibilities

  • Define and evolve Parloa's market narrative, ICP, value frameworks, and ROI narratives
  • Develop compelling content and collateral to support enterprise sales and partner marketing
  • Lead enablement sessions and guide communication across multiple audiences and channels
  • Amplify thought leadership on AI agents via content creation, webinars, and events
  • Lead high-stakes cross-functional projects to drive 3X revenue growth
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