23h ago
Community Services Concierge Supervisor
Rockville, MD
$55.6k-$67.1k / year
full-timemidhealthcare
💼 About This Role
You'll supervise a concierge team that shapes the daily experience of residents and guests at a premier life plan community. Your leadership will enhance resident satisfaction through exceptional hospitality and seamless communication. This role offers stability and professional growth in a mission-driven organization.
🎯 What You'll Do
- Supervise and lead community receptionists team
- Ensure resident satisfaction through high-quality service
- Coordinate room scheduling and vendor relationships
- Plan and implement community and private events
📋 Requirements
- High School Diploma required
- 2 years concierge or guest services experience
- 1 year in a supervisory capacity
- Proficient in Microsoft Office
✨ Nice to Have
- College degree preferred
- Event coordination experience
🎁 Benefits & Perks
- 📅 Up to 5 weeks PTO in first year
- 💰 403(b) retirement plan with employer match
- 🏥 Medical, dental, vision insurance
- 📚 Up to $4,000/year tuition reimbursement
- 🐾 Pet insurance
📨 Hiring Process
Estimated timeline: 2-3 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 60 min
- 3Interview with Team· 45 min
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