23h ago

Community Services Concierge Supervisor

Rockville, MD

$55.6k-$67.1k / year

full-timemidhealthcare

💼 About This Role

You'll supervise a concierge team that shapes the daily experience of residents and guests at a premier life plan community. Your leadership will enhance resident satisfaction through exceptional hospitality and seamless communication. This role offers stability and professional growth in a mission-driven organization.

🎯 What You'll Do

  • Supervise and lead community receptionists team
  • Ensure resident satisfaction through high-quality service
  • Coordinate room scheduling and vendor relationships
  • Plan and implement community and private events

📋 Requirements

  • High School Diploma required
  • 2 years concierge or guest services experience
  • 1 year in a supervisory capacity
  • Proficient in Microsoft Office

✨ Nice to Have

  • College degree preferred
  • Event coordination experience

🎁 Benefits & Perks

  • 📅 Up to 5 weeks PTO in first year
  • 💰 403(b) retirement plan with employer match
  • 🏥 Medical, dental, vision insurance
  • 📚 Up to $4,000/year tuition reimbursement
  • 🐾 Pet insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 60 min
  3. 3Interview with Team· 45 min
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