8h ago

Analista de Suporte IBM Sterling – Júnior

Sao Paulo, Brazil

$25k-$45k / yearest.

full-timejunior Hybridconsulting

🛠 Tech Stack

💼 About This Role

You'll support IBM Sterling B2B Integrator environments, focusing on operational support and incident resolution. Your work ensures stability and reliability of integrations. Join a global team with strong training and growth opportunities.

🎯 What You'll Do

  • Monitor jobs, queues, and integrations
  • Identify, register, and handle simple incidents
  • Perform operational procedures like service restarts and reprocessing
  • Support team in maintaining environment stability

📋 Requirements

  • Basic knowledge of IBM Sterling B2B Integrator or similar tools
  • System integration notions (APIs, file exchange, basic EDI)
  • Basic Linux/Unix knowledge
  • Database notions

✨ Nice to Have

  • Knowledge of EDI (X12, EDIFACT)
  • Familiarity with communication protocols (FTP, HTTP)
  • Previous experience in technical support or system maintenance

🎁 Benefits & Perks

  • 🍽️ Meal and Food Vouchers
  • 🏥 Health and Dental Plan
  • 📚 English/Spanish Classes
  • 🏋️ Wellhub (gym discounts)
  • 🎓 Neoris Global Campus (continuous learning)

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Technical Interview· 45 min
  3. 3Cultural Fit Interview· 30 min
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