🛠 Tech Stack

💼 About This Role

You'll design and deliver engaging training experiences that empower customers to unlock product potential. You'll lead customized training plans and facilitate virtual and onsite sessions. This role blends instructional design with customer advocacy for a direct impact on success.

🎯 What You'll Do

• Develop customized training plans for individual accounts
• Facilitate virtual and onsite instructor-led training sessions
• Conduct discovery sessions to understand customer goals
• Design and execute Train-the-Trainer programs

📋 Requirements

• 5 years of instructional design in SaaS environment
• Virtual and classroom facilitation skills
• Adult learning principles and instructional design models
• Proficiency with eLearning authoring tools (Articulate 360, Captivate)

✨ Nice to Have

• Experience with content analysis and performance data
• Project management skills for instructional design

🎁 Benefits & Perks

• 💰 Competitive salary ($84K-$103K USD)
• 🏥 Comprehensive health plans (medical, dental, vision)
• 🏖️ Paid time off and sick leave
• 📈 401k contribution plan
• 📚 Professional growth and continuous learning

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Skills Assessment· 60 min

🚩 Heads Up

• Up to 40% travel required