Tech Stack

Description

As a Staff Salesforce Systems Engineer, you will manage user and license administration, architect core functionality using Flows and Apex, and drive platform enhancements to support evolving business needs at a leading AI-native cybersecurity company.

Requirements

• 7-8+ years of hands-on Salesforce Administration experience with Sales Cloud, Service Cloud, Experience Cloud
• Certified Salesforce Administrator, additional certifications (Advanced Admin, Platform App Builder) preferred
• Strong knowledge of Lead to Order Process and Salesforce API/integrations
• Experience in change management, governance, and training end users
• Excellent relationship-building and stakeholder communication skills

Responsibilities

• Administer user and license management including roles, profiles, permissions, and sharing rules
• Configure Salesforce changes: Flow, approval processes, fields, page layouts, record types, dashboards, and reports
• Manage sandbox environments and apply Apex/trigger logic for advanced customizations
• Identify and gather requirements, translating into scalable solutions with excellent user experience
• Create platform roadmap, manage integrated applications, and provide user training and support