19h ago

Customer Success Manager, Deployments

San Carlos, CA

$120k-$150k / year

full-timemid Remote

💼 About This Role

You'll plan and execute customer deployments of warehouse robotic systems as the primary coordinator across stakeholders and internal teams. You'll own launch readiness from kickoff to go-live, ensuring risks are surfaced early and communication stays clear. This role offers high visibility reporting to the Director of Deployments.

🎯 What You'll Do

  • Coordinate day-to-day deployment planning and launch readiness
  • Build and manage project plans, milestones, and risk logs
  • Run kickoff meetings and deployment status reviews
  • Support onsite launch execution and customer communication

📋 Requirements

  • BS in Business, Operations, Engineering or related field
  • 4+ years of related work experience
  • Experience managing implementations or complex operational projects
  • Knowledge of distribution and fulfillment operations

🎁 Benefits & Perks

  • 💰 Stock options and growth potential
  • 🏥 Medical, Dental, Vision coverage
  • 🏖️ Flexible vacation and sick leave
  • 👶 Paid parental leave

🚩 Heads Up

  • Travel up to 80% of the time within the US on short notice
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