🛠 Tech Stack

💼 About This Role

You'll deliver second-level technical support for a global NaaS leader, managing endpoint, identity, access, and cloud-native productivity tools. Your core impact is ensuring seamless IT operations across the organization.

🎯 What You'll Do

• Serve as primary point of contact for technical issues
• Proactively evaluate and support new technologies
• Manage IT hardware lifecycle from procurement to disposal
• Diagnose and resolve complex technical issues remotely

📋 Requirements

• 8+ years of IT support or systems administration experience
• Deep expertise in Windows desktop and Microsoft Intune
• Hands-on experience with User Access Management for cloud apps
• Proven experience in IT hardware lifecycle management

✨ Nice to Have

• Expertise in macOS and endpoint management via JAMF

🎁 Benefits & Perks

• 🏥 Family health insurance according to company policy
• 🏆 Recognition programs including Legend and Kudos Awards
• 🧘 Health & wellness programs and mental well-being support

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min

🚩 Heads Up

• 90-day notice period for resignation after trial period
• Requires exclusive work for the company (no moonlighting)