15h ago

Customer Advocate Vending Machine

Miami, FL

$35.4k-$39.5k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll create an amazing pickup experience for customers at Carvana's Vending Machine. You'll complete paperwork, address questions, and ensure a memorable customer journey. This role offers fast-track advancement with performance-based pay increases every 90 days.

๐ŸŽฏ What You'll Do

  • Create an amazing and memorable pickup experience for customers.
  • Complete customer paperwork and thorough notes in tracking system.
  • Address customer questions and minor technical issues related to vending machine.
  • Drive safely and maintain a clean driving record.

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience.
  • Must be at least 21 years old and possess valid driver's license.
  • Must be able to read, write, speak, and understand English.
  • Must obtain a Notary within first 90 days (process sponsored by Carvana).

โœจ Nice to Have

  • Vehicle Verifier license (California).
  • Experience with DMV/title and registration systems.

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus dental and vision.
  • ๐Ÿ’ฐ Performance-based pay increases $0.50 every 90 days.
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, increases to 20).
  • ๐Ÿ“ˆ 401(k) with Carvana match and Employee Stock Purchase Plan.
  • ๐ŸŽ“ Tuition reimbursement or student loan repayment program.

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Applicationยท 15 min
  2. 2Phone Screenยท 30 min
  3. 3In-Person Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Hours include 7 days a week with rotating days off, which may impact work-life balance.
  • Physically demanding tasks like detailing vehicles and lifting 50 lbs.
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