15h ago
Customer Advocate Vending Machine
Miami, FL
$35.4k-$39.5k / year
full-timejuniorretail
๐ผ About This Role
You'll create an amazing pickup experience for customers at Carvana's Vending Machine. You'll complete paperwork, address questions, and ensure a memorable customer journey. This role offers fast-track advancement with performance-based pay increases every 90 days.
๐ฏ What You'll Do
- Create an amazing and memorable pickup experience for customers.
- Complete customer paperwork and thorough notes in tracking system.
- Address customer questions and minor technical issues related to vending machine.
- Drive safely and maintain a clean driving record.
๐ Requirements
- 2 years of customer-facing experience.
- Must be at least 21 years old and possess valid driver's license.
- Must be able to read, write, speak, and understand English.
- Must obtain a Notary within first 90 days (process sponsored by Carvana).
โจ Nice to Have
- Vehicle Verifier license (California).
- Experience with DMV/title and registration systems.
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus dental and vision.
- ๐ฐ Performance-based pay increases $0.50 every 90 days.
- ๐๏ธ Generous PTO (13 days first year, increases to 20).
- ๐ 401(k) with Carvana match and Employee Stock Purchase Plan.
- ๐ Tuition reimbursement or student loan repayment program.
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Applicationยท 15 min
- 2Phone Screenยท 30 min
- 3In-Person Interviewยท 1 hour
๐ฉ Heads Up
- Hours include 7 days a week with rotating days off, which may impact work-life balance.
- Physically demanding tasks like detailing vehicles and lifting 50 lbs.
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