💼 About This Role

You'll serve as the trusted advisor for Kaseya's most strategic enterprise clients, driving retention and revenue growth through relationship management. You'll collaborate cross-functionally to ensure customers maximize their IT and security solutions. This role offers the chance to join a high-growth company backed by Insight Venture Partners.

🎯 What You'll Do

• Develop strategic account plans for high-value enterprise clients.
• Identify upsell and cross-sell opportunities to drive growth.
• Manage contract renewals to ensure high retention rates.
• Lead executive business reviews and provide performance insights.

📋 Requirements

• 5+ years in enterprise account management or customer success.
• Track record managing multimillion-dollar portfolios.
• Ability to engage senior-level executives and IT decision-makers.
• Experience building and executing strategic account plans.

✨ Nice to Have

• Background in IT management software or cybersecurity solutions.
• Familiarity with CRM tools (e.g., Salesforce) and data analytics.
• Bachelor's degree in Business, Technology, or related field.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min