💼 About This Role

You'll evaluate fraud concerns and collect documentation to clear false positive exceptions, mitigating risk for a financial services technology firm. You'll manage individual transactions, correspond with bank contacts, and drive process improvements to enhance customer experience.

🎯 What You'll Do

• Resolve user validation flags and fraud concerns with security holders
• Prepare and send reports to bank partners for split payments
• Complete daily bank reconciliation and identify exception remedies
• Act as point of contact for delayed funds inquiries

📋 Requirements

• Bachelor's degree or 2-5 years of related business experience in operations
• Knowledge of handling bank reconciliation discrepancies
• Proficient with Microsoft Office products

✨ Nice to Have

• Understanding of ACH, SWIFT, FX payments and AML protocols
• Intermediate to advanced knowledge of Excel formulas and pivot tables
• Familiarity with bank compliance processes

🎁 Benefits & Perks

• 🏥 Day-one medical, dental, vision coverage
• 💰 401(k) with 4% match
• 🏖️ Discretionary time off
• 🏋️ Fitness credit for health and wellness
• 🐾 Discounted pet insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical/behavioral interview· 60 min