Tech Stack

Description

You will assist customers with ticket distribution, will-call management, and resolving inquiries at a live event venue. You'll use ticketing software, handle cash and credit payments, and support the Box Office Manager as needed.

Requirements

• High School Diploma or equivalent
• 0-2 years related work experience
• Cash handling and credit card processing experience
• Proficient in Microsoft Office (Excel, Word)
• Excellent communication and customer service skills

Responsibilities

• Assist customers with ticketing software and ticket purchases (cash, credit, vouchers)
• Manage will-call and guest list distribution
• Resolve customer issues and escalate concerns to management
• Answer telephone inquiries about shows and tickets
• Reconcile sales and will-call receipts