17h ago
Customer Service Representative (French)
Warsaw, Poland
✨ $45k-$55k / yearest.
full-timejuniore-commerce
🛠 Tech Stack
💼 About This Role
You'll manage customer relationships and order fulfillment for a global toy and FMCG company. Your core impact is ensuring seamless onboarding, compliance, and logistics coordination between customers, internal teams, and 3PL providers. This role offers the chance to drive operational improvements in a fast-paced environment.
🎯 What You'll Do
- Lead new customer onboarding and vendor setup.
- Manage order fulfillment, compliance, and EDI integration.
- Coordinate inventory replenishment and 3PL logistics.
- Monitor payment status and resolve billing disputes.
📋 Requirements
- 1-3 years of experience in logistics & customer service.
- Fluency in English, Polish, and French.
- High school diploma or equivalent.
- Experience with order fulfillment and inventory management.
✨ Nice to Have
- Experience with 3PL or co-packing coordination.
- Knowledge of EDI and system integration.
- Strong problem-solving and organizational skills.
🎁 Benefits & Perks
- 🌍 International team across 30+ locations.
- 📈 Career growth opportunities in a fast-growing company.
- 🏢 Onsite work in Warsaw office.
- 🤝 Collaborative culture with radical candor ethos.
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