💼 About This Role

You'll be the friendly voice and expert guide for customers on Motorway's online car marketplace, ensuring a smooth journey. You'll build genuine connections, solve problems, and master our CRM systems. This role offers AI-powered tools and the chance to work on a cutting-edge platform that's redefining the car selling experience.

🎯 What You'll Do

• Chat with car sellers and dealers to build trust
• Find creative solutions to customer challenges
• Master CRM systems for data accuracy
• Champion customer experience improvements

📋 Requirements

• Enjoy helping people and building rapport
• Natural communicator via phone, email, chat
• Detail-oriented and takes pride in work
• Quick learner and problem solver

✨ Nice to Have

• Experience in sales or support roles
• Familiarity with CRM software
• Knowledge of the automotive industry

🎁 Benefits & Perks

• 💰 £26,000 starting salary
• 🏖️ Great work-life balance with standard shifts
• 🏢 Sea fronted office with social events and free snacks
• 📈 Stock options to share in growth
• 🏥 Comprehensive health insurance via BUPA

📨 Hiring Process

Estimated timeline: Within a week per stage

1. 1Initial Call· 30 min
2. 2Team Matching· N/A
3. 3Final Interview with skills assessment· 60 min