🛠 Tech Stack

💼 About This Role

You'll serve as a trusted technical voice guiding customers toward clarity and feasibility on end-to-end solutions. You'll partner with Account Management and Customer Success teams to drive renewals and product adoption. This role offers a hybrid working model based in Sydney, Australia.

🎯 What You'll Do

• Partner with Account Managers to identify and drive renewals and expansion opportunities.
• Build technical partnerships via product demonstrations and trials.
• Develop trusted advisor relationships with key accounts and stakeholders.
• Influence product strategy by being the voice of the customer.

📋 Requirements

• 3+ years of customer-facing technical experience as a Solutions Engineer or equivalent.
• Outstanding communication abilities for presenting to individual contributors and decision-makers.
• Proven track record of managing multiple projects independently.
• Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure.

✨ Nice to Have

• Familiarity with REST API development and service integrations.
• Prior B2B SaaS experience.
• Openness to using AI to amplify skills.

🎁 Benefits & Perks

• 💰 Competitive salary and equity
• 🏖️ 20 days Annual Leave per year
• 👶 16 weeks paid Parental Leave
• 💪 Health & wellness stipend
• 🏢 Commuter benefits for office attendees

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager· 45 min