🛠 Tech Stack

💼 About This Role

You'll manage box office and ticketing operations for festivals at AEG Presents, processing internal orders and resolving customer inquiries. Reporting to the Manager Ticketing, you'll coordinate daily ticket counts and assist with box office staffing. This role offers exposure to live entertainment ticketing in a fast-paced environment.

🎯 What You'll Do

• Process internal and external comp ticket orders from artists, agents, and labels
• Distribute daily ticket counts to department heads and producers
• Coordinate box office advancement prior to show dates
• Assist hiring and training of box office staff

📋 Requirements

• High School Diploma or equivalent
• 2-4 years of related work experience
• Experience in customer service
• Proficient in Microsoft Office (Word, Excel, Outlook)

✨ Nice to Have

• Experience in live entertainment or ticketing
• Familiarity with ticketing platforms
• Knowledge of the music industry

🎁 Benefits & Perks

• 🏖️ Paid Time Off including holidays, vacation, and sick time
• 🏥 Medical, Dental, Vision Insurance
• 💰 401k Plan with 3% employer match
• 👶 Parental Leave
• 📋 Flexible Spending and Health Savings Accounts

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week

🚩 Heads Up

• Requires working flexible schedule including nights, weekends, and holidays
• Role may assist other departments as needed
• Employer reserves right to change job description at any time