🛠 Tech Stack

💼 About This Role

You'll drive customer onboarding and product adoption for a smart camera parking system, empowering B2B clients to maximize value. You'll collaborate cross-functionally to scale processes and shape the customer journey.

🎯 What You'll Do

• Manage end-to-end system onboarding via email, calls, and live demos.
• Enable customers to become product experts and realize solution value.
• Build long-term relationships through proactive check-ins and support.
• Collaborate with Commercial, Product, and Engineering to relay feedback.

📋 Requirements

• 2-4 years of experience in Customer Success or Account Management.
• B2B software or technology company experience with hardware components.
• C2 level Swiss German and fluent English.
• Proficiency in CRM platforms like Salesforce or HubSpot.

✨ Nice to Have

• Experience with G-Suite and Airtable.
• Additional languages beyond German and English.
• Strategic consulting mindset.

🎁 Benefits & Perks

• 🏖️ Hybrid work model with anchor days (Tue-Thu) in Wallisellen office.
• 📈 OKR-driven goals with measurable impact.
• 🍽️ Lunch card for tax-advantaged meals.
• ✈️ Workation up to 2 weeks per year.
• 💻 Choose your own equipment.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round (cross-functional)· 60 min

[email protected]