🛠 Tech Stack

💼 About This Role

You'll support patients across our 5 clinics primarily via email, collaborating remotely with doctors and pharmacies. Your work will directly improve the patient experience for our UK market. We're backed by top investors and have helped over 500K patients globally.

🎯 What You'll Do

• Support patients through a range of conditions via email
• Collaborate with doctors, pharmacies, and delivery partners
• Identify opportunities to improve products and processes

📋 Requirements

• 3+ years of customer care experience
• Strong written and verbal communication skills
• Familiarity with computer skills and customer service software

✨ Nice to Have

• Experience with Mac and Google Suite
• Interest in healthcare or wellness

🎁 Benefits & Perks

• 🏖️ Personal health days and budget
• 🏥 Health insurance with coverage for up to two dependents
• 💰 Equity in the company
• 📚 Annual professional development budget
• 🚗 Transportation allowance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week