Tech Stack

Description

You will strategically manage a client portfolio to retain and generate revenue, acting as a reference in product and payment technology. You'll identify upsell and cross-sell opportunities, negotiate contracts, analyze KPIs, and collaborate with the tech team to implement new solutions.

Requirements

• Knowledge of Salesforce
• Strategic account management skills
• Consultative sales approach
• Experience with payment technology or fintech
• Strong communication and negotiation skills

Responsibilities

• Manage client portfolio to identify service improvements and sales opportunities
• Identify upsell, cross-sell, and new business opportunities
• Contact clients to map performance, negotiate and renegotiate contracts
• Create metrics and best practices to anticipate and revert churn
• Analyze portfolio KPIs and send performance reports to key clients