1d ago
Senior Implementation Advocate
Tampa, FL
โจ $95k-$130k / yearest.
full-timeseniorhealthcare
๐ Tech Stack
๐ผ About This Role
You'll lead complex onboarding projects for enterprise healthcare clients, configuring and implementing Inovalon's data-driven solutions. Your work will drive measurable improvements in customer outcomes and healthcare economics.
๐ฏ What You'll Do
- Define project scope, goals, and deliverables for large enterprise implementations
- Manage customer onboarding from intake call to go-live
- Document implementation activities and suggest process improvements
- Troubleshoot complex issues and escalate as needed
๐ Requirements
- 5+ years experience implementing or supporting software with high transaction volume
- Healthcare EDI knowledge (ANSI X12, 835, 837, 270/271)
- Project management fundamentals
- Proficient in Microsoft Office and CRM systems
โจ Nice to Have
- Bilingual (Spanish)
- Salesforce.com proficiency
- Knowledge of healthcare quality reporting
๐ Benefits & Perks
- ๐ฐ Competitive Salary and performance-based incentives
- ๐๏ธ Flexible PTO
- ๐ Career growth opportunities
- ๐ฅ Health benefits package
- ๐ Travel less than 5%
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
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