1h ago
Renewals Specialist (Mid-Market)
California, United States
full-timeCloud Security
Description
As a Renewals Specialist at Netskope, you will manage existing mid-market customer accounts, develop retention strategies to achieve high renewal rates, and upsell products and services. Your goal is to overachieve on renewal revenue targets through comprehensive account management.
Requirements
- 1+ years of experience carrying an individual revenue quota in technology sales
- B2B quota-carrying sales experience or 2+ years Sales Development experience in a technology company
- Bachelor Degree preferred
- Competitively driven, curious about Sales and Technology, eager to learn
- Focused on providing excellent customer service and support
Responsibilities
- Manage existing customer accounts in the mid-market segment to ensure successful use of Netskope
- Develop an overall account retention strategy leading to a 90%+ renewal rate
- Up-sell Netskope products and services to existing customers
- Overachieve on renewal revenue targets through comprehensive account management
- Maintain a high level of forecast accuracy and handle pricing/contract negotiation
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