Description

You will handle inbound and outbound calls to support participants in the Condition Management Program, assist via email and online messaging, and accurately document communications. No prior experience is needed—training is provided.

Requirements

• Strong customer service skills
• Strong verbal and written skills
• Detail oriented
• Ability to perform individually and in a team environment

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications
• Make outbound telephonic calls
• Answer inbound calls