💼 About This Role

You'll sit at the center of building XMOS, Crossmedia's unified operating system, by discovering and documenting how teams really work. You'll translate workflows into product requirements that shape the platform's roadmap, ensuring the portal reflects actual operations for planning, investment, and analytics teams. This discovery-driven role offers direct impact on a mission-critical platform.

🎯 What You'll Do

• Conduct interviews and working sessions to map end-to-end workflows
• Create and maintain process documentation like swimlane diagrams and journey maps
• Translate workflow insights into product requirements and user stories
• Define and track adoption metrics for portal features post-launch

📋 Requirements

• 2-3 years of experience in product analysis or business analysis
• Proficiency in process mapping and documentation tools
• Experience with agile methodologies and writing user stories
• Strong communication and stakeholder management skills

✨ Nice to Have

• Experience in advertising or media industry
• Familiarity with data infrastructure concepts

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 💰 401k matching

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study· 60 min