Description

You will lead the loyalty product strategy at Skyscanner, shaping and delivering initiatives to enhance direct traveller relationships, retention, and lifetime value. You'll partner with cross-functional teams to translate vision into concrete capabilities, own the roadmap, and drive experimentation.

Requirements

• Experience designing, building, or scaling loyalty programmes
• Influential product leader comfortable aligning diverse stakeholders
• Data-informed decision maker with experimentation experience
• Platform confident to manage complex cross-system delivery
• Ability to make smart product and UX decisions

Responsibilities

• Partner across business with cross-functional teams on complex initiatives
• Translate loyalty proposition into concrete product capabilities
• Own and execute phased loyalty product roadmap
• Spot opportunities and coordinate end-to-end delivery across multiple systems
• Lead experimentation to refine roadmap and proposition