3h ago
Order Fulfillment Specialist
India
โจ $20k-$35k / yearest.
full-timejunior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll join Precisely's Fulfillment team to electronically deliver software products and manage license keys for customers and partners. You'll ensure timely, accurate order fulfillment under tight financial deadlines. This entry-level role is the foundation of the revenue recognition process.
๐ฏ What You'll Do
- Utilize Salesforce and key generation tools for product fulfillment.
- Deliver software, keys, data, and SaaS before invoicing and revenue recognition.
- Work under tight financial deadlines during month-end and quarter-end.
- Provide license keys restricted to paid functionality and contract terms.
- Maintain strict processes for case creation and fulfillment queue oversight.
๐ Requirements
- Bachelor's degree or equivalent work experience.
- Minimum of 5 years in order fulfillment domain.
- CRM experience (Salesforce preferred).
- Advanced Excel skills and Microsoft Office proficiency.
โจ Nice to Have
- Salesforce certification.
- Experience with case management or ticketing systems.
- Prior fulfillment role exposure (software, data, or SaaS).
๐ Benefits & Perks
- ๐๏ธ Work from anywhere culture.
- ๐ Career development opportunities.
- ๐ Global presence with 30 countries.
- ๐ก AI-first environment with tool proficiency expected.
- ๐ Shift allowances for APAC-aligned schedule.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Applicationยท 15 min
- 2Phone Screenยท 30 min
- 3Technical Interviewยท 45 min
๐ฉ Heads Up
- Requires 5 years of experience for an entry-level position.
- Shift schedule requires working 4:30 AM to 1:30 PM IST, with daylight saving adjustments.
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