🛠 Tech Stack

💼 About This Role

You'll bridge complex infrastructure needs with business outcomes as a trusted advisor, orchestrating global resources to drive system health and mitigate risks. You'll transform technical stability into long-term loyalty for a data storage industry leader and collaborate with sales teams to align service delivery with customer business goals. This role offers the chance to impact strategic value and growth opportunities.

🎯 What You'll Do

• Serve as primary contact for all service activities and support delivery.
• Lead regular operational and business reviews with customer executives.
• Facilitate cross-functional teams during technical escalations.
• Partner with sales to align service delivery with business goals.

📋 Requirements

• 3+ years of enterprise IT infrastructure experience.
• Deep hands-on experience with storage solutions (FlashArray/FlashBlade preferred).
• Experience with Kubernetes or container platforms.
• Native-level Japanese and business-level English.