3h ago

Customer Success Account Executive

Remote
full-timesenior RemoteDatabase DevOps

Tech Stack

Description

You will own and grow relationships with Enterprise and Fortune 500 customers, focusing on expansion, renewal, and net revenue retention. This is a sales role where you'll build strategic relationships with executives, identify expansion opportunities, and manage renewal cycles.

Requirements

  • 5+ years in technical account management, customer success, or technical sales with quota experience
  • Experience building net new pipeline with existing opportunities
  • Managing relationships and renewals with Fortune 1000 customers
  • Working knowledge of DevOps toolchains, CI/CD, database management, or application development
  • Proven track record of executive-level relationship development

Responsibilities

  • Build strategic relationships with VP and C-suite executives
  • Develop and execute customer success strategies to drive adoption and expansion
  • Identify and close expansion opportunities through understanding customer challenges
  • Manage renewal cycles and protect existing revenue
  • Develop and execute territory plans, manage pipeline and revenue forecasting
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