3h ago

Director of Application Managed Services

Boston, MA

$250k-$400k / yearest.

full-timeleadhealthcare

🛠 Tech Stack

💼 About This Role

You'll lead the global strategy for application management, managed solutions, and AI-enabled service offerings. Your core impact is scaling a worldwide team and launching new capabilities like SRE and Interface-as-a-Service. This executive role combines strategic vision with operational rigor and deep platform expertise.

🎯 What You'll Do

  • Lead global Application Management function supporting mission-critical environments
  • Define global operating model with SLAs, KPIs, and delivery frameworks
  • Build and scale SRE function focused on reliability and automation
  • Develop new managed service offerings like Interface-as-a-Service and AI workflows
  • Drive AI automation strategy to reduce manual effort and improve efficiency

📋 Requirements

  • 15+ years experience in enterprise software, healthcare IT, or managed services
  • Proven experience leading large-scale, globally distributed teams
  • Deep InterSystems expertise with HealthShare, TrakCare, IRIS, or HealthConnect
  • Experience with cloud/hybrid environments, DevOps, and observability tooling

✨ Nice to Have

  • Experience building SRE or reliability-focused organizations
  • Familiarity with agentic AI concepts and enterprise use cases
  • Strong understanding of integration frameworks and interface engines

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

  1. 1Recruiter screen· 30 min
  2. 2Hiring manager interview· 45 min
  3. 3Executive panel· 60 min
  4. 4Final interview with VP· 45 min
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