3h ago
Director of Application Managed Services
Boston, MA
✨ $250k-$400k / yearest.
full-timeleadhealthcare
🛠 Tech Stack
💼 About This Role
You'll lead the global strategy for application management, managed solutions, and AI-enabled service offerings. Your core impact is scaling a worldwide team and launching new capabilities like SRE and Interface-as-a-Service. This executive role combines strategic vision with operational rigor and deep platform expertise.
🎯 What You'll Do
- Lead global Application Management function supporting mission-critical environments
- Define global operating model with SLAs, KPIs, and delivery frameworks
- Build and scale SRE function focused on reliability and automation
- Develop new managed service offerings like Interface-as-a-Service and AI workflows
- Drive AI automation strategy to reduce manual effort and improve efficiency
📋 Requirements
- 15+ years experience in enterprise software, healthcare IT, or managed services
- Proven experience leading large-scale, globally distributed teams
- Deep InterSystems expertise with HealthShare, TrakCare, IRIS, or HealthConnect
- Experience with cloud/hybrid environments, DevOps, and observability tooling
✨ Nice to Have
- Experience building SRE or reliability-focused organizations
- Familiarity with agentic AI concepts and enterprise use cases
- Strong understanding of integration frameworks and interface engines
📨 Hiring Process
Estimated timeline: 3-5 weeks · AI estimate
- 1Recruiter screen· 30 min
- 2Hiring manager interview· 45 min
- 3Executive panel· 60 min
- 4Final interview with VP· 45 min
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