Tech Stack

Description

You'll lead first impressions, manage scheduling, verify insurance, and collaborate with clinical teams to ensure a smooth patient experience in our infusion centers. This is a high-impact role where your attention to detail and healthcare expertise make a difference.

Requirements

• 1-3 years front desk/admin experience in healthcare
• High School Diploma or GED
• Strong understanding of insurance verification and billing
• Proficiency in EHR/EMR and scheduling software
• Exceptional customer service and multitasking skills

Responsibilities

• Greet patients and manage incoming calls
• Schedule, reschedule, and confirm appointments
• Verify insurance, update demographics, collect copays
• Coordinate patient flow with nursing staff
• Maintain a clean and organized reception area