🛠 Tech Stack

💼 About This Role

You'll join a small, high-impact Customer Success team driving adoption and long-term value across enterprise accounts. You'll guide customers through onboarding, help them get unstuck, and build relationships that turn early deployments into lasting programs. Your work will directly shape how organizations use DataHub's AI Data Context Platform.

🎯 What You'll Do

• Own a portfolio of enterprise accounts end-to-end, from onboarding through renewal and expansion
• Partner with customers to build adoption plans grounded in their specific goals and data maturity
• Translate adoption progress and business value into clear narratives for executive stakeholders
• Identify at-risk accounts early, understand root cause, and get things back on track

📋 Requirements

• Familiarity with data governance, data cataloging, or metadata management
• Exposure to common data stack tools like dbt, Airflow, Snowflake, or Databricks
• 3+ years in a client-facing role managing multiple accounts (Customer Success, Account Management, or similar)
• Comfortable communicating with both data practitioners and business stakeholders

✨ Nice to Have

• Real, hands-on experience using DataHub day-to-day
• Experience driving DataHub adoption inside an organization
• Background in a data-adjacent role (analytics, data operations, data product management)

🎁 Benefits & Perks

• 💰 Competitive compensation with equity for everyone
• 🏖️ Unlimited PTO and sick leave
• 🏥 Comprehensive health coverage (99% medical, dental, vision for employees, 65% for dependents)
• 🛠️ Monthly coworking stipend and flexible location support
• 👶 Fertility and family-forming support through Carrot Fertility

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min