1d ago
Store Operations Manager (GM)
Worcester, MA
โจ $60k-$80k / yearest.
full-timemidretail
๐ผ About This Role
You'll lead a hospitality-focused team at a rapidly growing cookie company with great training and advancement opportunities. You'll hire, coach, and develop staff to ensure stellar customer service and store performance. This role offers bonus compensation and comprehensive benefits.
๐ฏ What You'll Do
- Hire, coach, and develop part-time hourly staff
- Lead service components like food quality and customer service
- Manage and audit inventory for proper controls
- Create and execute local marketing drops
๐ Requirements
- 3+ years of management experience in restaurant or retail
- Availability for late shifts Thursday-Sunday
- Leadership skills with a player-coach mentality
- Proficiency in MS Outlook, Excel, Teams, and ATS
โจ Nice to Have
- Experience with commercial convection ovens
- Hospitality industry background
๐ Benefits & Perks
- ๐๏ธ 2 weeks paid vacation plus personal days
- ๐ฐ Competitive base salary + monthly bonus
- ๐ฅ Medical, dental, vision & pet insurance
- ๐ฑ $50/month cellphone data stipend
- ๐ช Free cookies and awesome swag
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 15 min
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