🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of high-touch customers at Compass, the leading real estate platform. You will drive adoption of Compass technology and deliver world-class support.

🎯 What You'll Do

• Manage a portfolio of high-touch customers via calls, emails, and in-person meetings
• Promote adoption of Compass technology through 1:1 support and group training
• Provide essential marketing support, creating collateral from templates
• Partner with Onboarding team on strategy for welcoming new customers

📋 Requirements

• 2-3 years of experience in customer service, training, or operations
• Experience with enterprise technology (Zendesk, Salesforce, Confluence) preferred
• Passion for supporting and serving agents to grow their businesses

✨ Nice to Have

• Previous experience in real estate
• Previous experience with live or remote training

🎁 Benefits & Perks

• 🏖️ Paid vacation, holidays, sick time, parental leave
• 🏥 Medical, dental, and vision insurance
• 💰 401(k) plan
• 👶 Maven support system for new parents
• 🐾 Pet insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min