about 4 hours ago

Market Manager

Perth, Australia
full-timesenior HybridTravel and Hospitality

Tech Stack

Description

You will manage supply health and growth in key markets across Australia and New Zealand by overseeing professional host accounts and acquiring high-quality inventory. Your work involves building partner relationships, analyzing data for strategic opportunities, and collaborating cross-functionally to ensure market success.

Requirements

  • 5+ years experience in sales, account management, business development, customer success or partner support
  • 2+ years technology, travel or hospitality industry experience
  • Strong time management and prioritisation skills
  • Proven track record of managing leads pipeline or book of business
  • Excellent communication and presentation skills
  • Highly analytical with data interpretation skills
  • Ability to work with changing priorities and deadlines
  • Available to travel to assigned markets
  • Passion for Airbnb, travel, and sharing economy
  • Proven experience working cross-functionally
  • Ability to work at both strategic and tactical levels
  • Proficient in CRM software, Salesforce is a plus
  • Charismatic self-starter
  • Fluency in English

Responsibilities

  • Build and manage partner relationships within assigned territory
  • Directly manage accounts to meet and exceed quarterly/annual sales goals
  • Analyse data and utilize data-driven recommendations to identify strategic opportunities
  • Prospect and onboard new, high quality supply in assigned geography
  • Maintain baseline understanding of technical integration of software partners
  • Represent Airbnb in external meetings and industry conferences
  • Educate clients on product changes and provide feedback to internal stakeholders
  • Hold regular optimization calls and business reviews with partners
  • Develop deep knowledge of assigned geographic markets
  • Respond to and deliver exceptional service to professional hosts
  • Work cross-functionally with product, communications, public policy, legal, and customer support teams
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