3h ago
Associate Manager, Finance Operations Analyst (B2B)
Bangkok, Thailand
full-timemidTravel technology Visa Sponsor
Tech Stack
Description
You will lead the Disputes Finance Operations function, resolving complex B2B payment discrepancies and driving automation to prevent future disputes. You'll manage a team, collaborate across departments, and ensure financial accuracy for Agoda's Strategic Partnerships.
Requirements
- Minimum 4 years in data-driven operations or disputes
- 1+ years people management
- Excel proficiency required
- Exceptional English fluency
- Ability to balance contractual obligations with partner relationships
Responsibilities
- Verify high-value payment claims against internal data
- Resolve disputes across Tech, Finance, Account Managers, and Partners
- Lead and mentor a team of specialists
- Drive automation to reduce future dispute volumes
- Analyze risks and align team priorities with stakeholder needs
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