3h ago

Associate Manager, Finance Operations Analyst (B2B)

Bangkok, Thailand
full-timemidTravel technology Visa Sponsor

Tech Stack

Description

You will lead the Disputes Finance Operations function, resolving complex B2B payment discrepancies and driving automation to prevent future disputes. You'll manage a team, collaborate across departments, and ensure financial accuracy for Agoda's Strategic Partnerships.

Requirements

  • Minimum 4 years in data-driven operations or disputes
  • 1+ years people management
  • Excel proficiency required
  • Exceptional English fluency
  • Ability to balance contractual obligations with partner relationships

Responsibilities

  • Verify high-value payment claims against internal data
  • Resolve disputes across Tech, Finance, Account Managers, and Partners
  • Lead and mentor a team of specialists
  • Drive automation to reduce future dispute volumes
  • Analyze risks and align team priorities with stakeholder needs
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