🛠 Tech Stack

💼 About This Role

You'll design and build production infrastructure for high-scale, low-latency systems at a leading conversational AI platform. You'll own critical services end-to-end, improve reliability and performance, and create paved paths that let every engineer ship confidently. This role offers the chance to work on cutting-edge AI infrastructure serving industry-defining enterprises.

🎯 What You'll Do

• Design and implement critical infrastructure services with strong SLOs
• Tune service latencies with smart caching and optimized networking
• Evolve CI/CD, golden paths, and self-service tooling
• Lead infrastructure-as-code (Terraform) and GitOps practices

📋 Requirements

• 5+ years building and operating production infrastructure at scale
• Depth in Core/Data/AI-ML/Platform/Voice infrastructure
• Proven track record meeting high availability and low latency targets
• Excellent observability chops (OpenTelemetry, Prometheus/Grafana, Datadog)

✨ Nice to Have

• Experience as an early backend/platform/infrastructure engineer
• Strong Kubernetes experience (GKE/EKS/AKS) and multi-cloud
• Experience with customer-managed deployments

🎁 Benefits & Perks

• 🌴 Take what you need vacation policy
• 🏥 Medical, Dental, and Vision benefits for you and family
• 💰 Retirement Plan (e.g., 401K, pension)
• 👶 Parental Leave and fertility benefits through Carrot
• 🍱 Daily lunches and snacks in the office