Description

In this role, you will support client engagements by translating business needs into data-driven solutions. You'll gather requirements, validate solutions, and partner with internal teams to ensure successful delivery across various business domains.

Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent relevant professional experience
• 5+ years of experience in business analysis, solution management, or client-facing roles in software or data-driven environments
• Proven experience gathering, documenting, and validating business requirements
• Ability to communicate effectively with both technical and non-technical audiences
• Strong organizational skills with the ability to manage multiple priorities
• Analytical, detail-oriented problem solver with a collaborative mindset
• Self-motivated, adaptable, and comfortable working in a fast-paced environment

Responsibilities

• Lead client requirements gathering and analysis in partnership with subject matter experts
• Develop clear, structured Business Requirements Documents (BRDs) including acceptance criteria and non-functional requirements
• Translate client needs into solution deliverables such as reports, dashboards, data extracts, and analytical views
• Validate delivered solutions against documented requirements and acceptance criteria
• Support and coordinate User Acceptance Testing (UAT) with client teams, working in alignment with internal QA resources
• Partner with Product, Engineering, Account Management, Program Management, and Sales teams to deliver client solutions
• Contribute client insights to product roadmap discussions and solution improvements
• Act as a trusted client partner throughout implementation and ongoing engagement
• Support client onboarding, training, and enablement activities
• Assist internal teams in understanding client use cases and solution intent
• Maintain strong awareness of product capabilities, enhancements, and releases
• Identify opportunities to improve processes, solution quality, and client satisfaction