6h ago
Senior Analyst, Subscription Renewal & Operations
Santa Clara, California
$134,000-$202,000 / year
J
full-timeseniordata storage
🛠 Tech Stack
💼 About This Role
You'll join the Monetization Strategy and Operations team to optimize end-to-end subscription renewal processes, driving operational excellence in Quote-to-Cash configurations. You'll independently translate strategy into streamlined systems that maximize customer lifetime value. This high-impact CFO org role collaborates with Product, IT, and Finance to accelerate scalable subscription growth.
🎯 What You'll Do
- Lead operational lifecycle optimization for Foundation and Forever subscriptions
- Design and configure subscription renewal products in Salesforce CPQ and Zuora
- Develop operational dashboards and KPIs to influence process improvement
- Serve as SME for renewal processes, collaborating with product, sales, and finance
📋 Requirements
- Subscription operations expertise in enterprise SaaS or Cloud business model
- Salesforce CPQ functional mastery and hands-on configuration experience
- Analytical ability to navigate ambiguity and translate data into strategic decisions
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