6h ago

Senior Analyst, Subscription Renewal & Operations

Santa Clara, California

$134,000-$202,000 / year

J
full-timeseniordata storage

🛠 Tech Stack

💼 About This Role

You'll join the Monetization Strategy and Operations team to optimize end-to-end subscription renewal processes, driving operational excellence in Quote-to-Cash configurations. You'll independently translate strategy into streamlined systems that maximize customer lifetime value. This high-impact CFO org role collaborates with Product, IT, and Finance to accelerate scalable subscription growth.

🎯 What You'll Do

  • Lead operational lifecycle optimization for Foundation and Forever subscriptions
  • Design and configure subscription renewal products in Salesforce CPQ and Zuora
  • Develop operational dashboards and KPIs to influence process improvement
  • Serve as SME for renewal processes, collaborating with product, sales, and finance

📋 Requirements

  • Subscription operations expertise in enterprise SaaS or Cloud business model
  • Salesforce CPQ functional mastery and hands-on configuration experience
  • Analytical ability to navigate ambiguity and translate data into strategic decisions
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