💼 About This Role

You'll manage retailer partnerships for a fast growing restaurant and grocery vertical at Upside, using data-driven insights to drive retention and growth. You'll collaborate with analytics, product, and marketing teams to ensure measurable value for partners.

🎯 What You'll Do

• Own day-to-day management of retailer partnerships from onboarding through growth
• Improve account retention through platform education and data-driven insights
• Identify and close expansion opportunities including long term agreement conversions
• Lead monthly business reviews with retailer partners translating data into actionable insights

📋 Requirements

• 3+ years of client facing experience with at least 2 years in technology environments
• Bachelor's degree required
• Demonstrated success driving retention, growth, or expansion within client relationships
• Analytical ability to translate data into clear insights and recommendations

✨ Nice to Have

• Experience with restaurant or grocery industry
• Experience within a two-sided marketplace

🎁 Benefits & Perks

• 💊 Medical, dental, and vision coverage starting on Day 1
• 🏖️ Unlimited PTO plus 10 paid federal holidays and annual week-long Winter Break
• 🏠 Flexible work environment with lunch reimbursement for in-office employees
• 📚 Learning and Development stipend
• 💰 Equity (ISOs) and 401(k) program

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min