💼 About This Role

You'll lead data-driven business transformation for strategic CPG customers, driving measurable impact and platform adoption. As the accountable lead for customer success, you'll engage with C-Level executives to define long-term visions and mobilize Celonis resources. This role offers ownership from day one with RSUs and unmatched family support.

🎯 What You'll Do

• Develop and maintain relationships with C-level executives
• Ensure engagements are staffed with global cross-functional teams
• Mentor customers on organization design and CoE maturation
• Drive end-to-end customer value journey and value realization

📋 Requirements

• Minimum 10 years of customer success or consulting experience in CPG
• Experience in driving large scale transformation programs
• Deep exposure to change management practices
• Ability to navigate large global organizations and persuade using data

✨ Nice to Have

• Experience with AI-based transformation
• Consultative approach with senior executives
• Project management skills

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 💰 Equity (RSUs)
• 👶 24 weeks parental leave for primary carers
• 📈 Merit-based refresh grants

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min