💼 About This Role

You'll be the voice of the brand, making outbound calls to upgrade or reactivate customer accounts. Your core impact will be driving subscription sales through persuasive techniques in a remote-first environment. This role stands out with flexible project-based scheduling and cross-cultural collaboration.

🎯 What You'll Do

• Contact potential customers via phone, email, and social media to promote subscription service
• Build and maintain strong relationships with existing customers to ensure loyalty
• Manage and update customer records and sales data in CRM system
• Meet targets and performance metrics set by clients

📋 Requirements

• Sales experience, preferably in subscription-based service or related industry
• Excellent communication skills with high customer service quality
• Positive energy and can-do attitude
• Works efficiently with minimal supervision

✨ Nice to Have

• Interest or passion for Craft Beer and Wine
• Experience with outbound calling
• Familiarity with CRM systems

🎁 Benefits & Perks

• 💰 Competitive Compensation with long service anniversary bonus
• 🧘 Wellness Perks including mental health support, HMO, life insurance
• 📚 Growth Opportunities with annual learning budget and 360 Learning platform
• 🌍 Dynamic Environment in global BPO with diverse team
• ⚖️ Work-Life Balance supportive environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Interview· 30 min
3. 3Hiring Manager Interview· 45 min