2h ago

IT Support Engineer

Colombia
full-timemid HybridFintech

Tech Stack

Description

As an IT Support Engineer at Clara, you will manage network infrastructure, provide technical support for Windows and macOS, oversee Google Workspace administration, and handle MDM solutions. You'll respond to support tickets and collaborate with cross-functional teams to ensure every employee has the tools they need.

Requirements

  • Bachelor's degree in Systems Engineering, Computer Science, or related field
  • 1-3 years of experience in IT support or similar technical infrastructure role
  • Working proficiency in English and Spanish

Responsibilities

  • Manage and troubleshoot network infrastructure with Cisco, Fortinet, Unifi
  • Provide high-touch technical support for Windows and macOS systems
  • Oversee Google Workspace administration
  • Manage Mobile Device Management (MDM) solutions
  • Handle equipment setup, configuration, and deployment
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