💼 About This Role

You'll manage a patient service center, overseeing phlebotomy operations and specimen collection while acting as a manager for Natera's phlebotomy program. Your work ensures high-quality lab results and supports patient care. This role combines hands-on phlebotomy with operational leadership.

🎯 What You'll Do

• Perform venipunctures and finger sticks to collect blood specimens.
• Verify patient identification and track collected specimens.
• Resolve unusual test orders and communicate with providers.
• Manage patient service center operations and vendor relationships.

📋 Requirements

• 5+ years phlebotomy experience
• 5+ years high-level customer care experience
• High School Diploma or equivalent

✨ Nice to Have

• Managing/supervising phlebotomy operations and teams
• BS/BA degree
• Phlebotomy Certification

🎁 Benefits & Perks

• 🏥 Medical, dental, vision insurance
• 🧪 Free genetic testing for employees and family
• 👶 Pregnancy and baby bonding leave
• 💰 401k benefits
• 🚇 Commuter benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3On-site interview (if applicable)· 60 min