💼 About This Role

You'll nurture relationships with existing customers, identify growth opportunities, and retain 100% of DoiT's existing customers. You'll serve as a trusted point of contact for cloud vendor teams and drive revenue growth through long-term commitments. This role offers the flexibility of remote work and unlimited vacation.

🎯 What You'll Do

• Develop deep understanding of business, platform, and client needs
• Manage customer escalations and ensure high satisfaction
• Negotiate and close long-term commitments with stakeholders
• Identify workload and cost optimization opportunities

📋 Requirements

• 2+ years in Account Management/Customer Success/Engineering
• 3+ years at a technology company
• Strong technical skills to engage with technical teams
• Excellent communication skills

✨ Nice to Have

• Experience with AWS, GCP, or other public clouds
• Experience in FinOps Ecosystem
• Cloud certifications

🎁 Benefits & Perks

• 🏖️ Unlimited Vacation
• 💼 Flexible Working Options
• 🏥 Health Insurance
• 👶 Parental Leave
• 🏡 Home Office Allowance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 1 hour